Hamilton Connections is looking to fill an operations lead role for a warehouse in North Haven, CT. The Ideal candidate has parcel sortation and management experience. Please call us at 203-287-2870 or apply for consideration.
What You’ll Do
- Monitor the full parcel lifecycle including label creation, Panda sortation, staging, and dock loading.
- Assign tasks and ensure clear ownership for each section of the parcel process, holding associates accountable for execution.
- Supervise and coach associates to ensure productivity, quality, and safety standards are met.
- Conduct regular Gaylord audits to ensure accuracy, compliance, and readiness for outbound shipment.
- Oversee dock management, ensuring parcels are staged, scanned, and loaded on time to meet carrier requirements.
- Report parcel lifecycle performance and dock metrics to management, highlighting risks and proposing corrective actions.
- Partner with maintenance or support teams to troubleshoot equipment or workflow issues.
- Reinforce company and site-specific safety policies, modeling safe work behaviors and coaching associates as needed.
- Take corrective action when safety, quality, or productivity standards are not followed.
- Support continuous improvement by identifying process gaps and driving corrective solutions.
- Perform additional duties as assigned by leadership.
What You'll Need
- Must be eighteen (18) years of age or older.
- High school diploma or equivalent.
- Minimum of two (2) years’ experience in warehouse or logistics operations.
- Prior leadership experience with accountability for team performance.
- Experience with parcel sortation, dock operations, or fulfillment logistics strongly preferred.
- Ability to work in a non-temperature-controlled warehouse environment (temperature fluctuates with seasons).
- Regularly able to lift/move up to 50 pounds and frequently up to 75 pounds.
- Strong organizational and accountability skills, with the ability to clearly assign and follow up on work.
- Proficiency in Microsoft Office Suite and familiarity with Warehouse Management Systems (WMS).
- Ability to communicate effectively with associates and management, both verbally and in writing.
- Must be able to pass pre-employment drug screening and background check.
Details
- Mon- Fri 8am to 4:30pm with flexibility to work OT on Saturdays or Sundays.
- $19.35 an hour
