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Inside Service

North Haven, CT 06473

Posted: 07/23/2026 Job Number: RM335448710 Pay Rate: $60000 / year

Job Description

  • Position: Inside Service Advocate (Inside Service) 
  • Schedule/Type: Full-time
  • Primary responsibilities
    • Serve as the main contact for existing customer accounts (focus on commercial/industrial)
    • Prepare quotes and manage orders for parts and pump services
    • Coordinate job scheduling, parts/pump receipt, and internal workflow with operations/foremen
    • Track and review weekly job progress and ensure needed equipment is ready
    • Pass qualified leads to outside sales
    • Create job packages and support billing after completion
    • Assist with marketing/admin tasks (as assigned)
    • Use QuickBooks and scheduling tools (or similar)

  • Compensation
    • $30/hour, circa $60-75k, + bonus incentives

  • Benefits Overview
    • Group medical insurance (details vary by plan/eligibility)
    • Paid holidays: New Year’s Day, Good Friday, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Friday after Thanksgiving, Christmas Eve, Christmas Day
    • Vacation: Earned based on years of service (anniversary-based with schedule described)
    • Paid life insurance (company-paid coverage)
    • Long-term disability coverage (company-paid)
    • 401(k): optional company retirement plan with matching (details provided)
    • License/training reimbursement for professional licensing and pump-service–related training

Additional Information

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About North Haven, CT

Ready to kickstart your career in the vibrant town of North Haven, Connecticut? Discover exciting job opportunities in this dynamic area surrounded by picturesque landscapes and diverse community. With close proximity to the bustling city of New Haven and its renowned institutions like Yale University, North Haven offers a perfect blend of suburban charm and urban convenience. Enjoy exploring the charming boutiques and restaurants of downtown North Haven, or take a short drive to experience the cultural treasures of New Haven, including the Yale Art Gallery and Shubert Theater. Don't miss out on the chance to work and play in this thriving region filled with endless possibilities for personal and professional growth. Check out our job listings today and take the first step towards a fulfilling career in North Haven!