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Inside Sales/Customer Serice Representative

Bridgeport, CT 06605

Posted: 05/21/2024 Job Number: BB185375521 Pay Rate: $20-25 / hour

Job Description

A restaurant equipment company in Bridgeport, CT is looking to hire a inside sales/customer service representative. 

Job duties include:

  1. Answer phones
  2. Call routing as applicable
  3. Email routing as applicable
  4. Provide tracking, product availability, and invoice copies as requested 
  5. Price changes as assigned
  6. Local customer order entry as needed
  7. Online chat response
  8. Internet Order Entry and CC Fraud validation 
  9. Product File Maintenance
  10. Outside sales support to include obtaining lead times from the factories and freight rates
  11. Assist in obtaining order updates from factories which includes tracking when available
  12. Order entry and quote assembly as needed for inside and outside sales teams
  13. Obtain return authorizations for all departments and handle from start to finish
  14. Obtaining and entering order updates (lead times, ship dates, B/O) from the factories
  15. Entering tracking on Purchase orders 
  16. Energy Star rebate management
  17. Freight claims: Create, submit and track claims for lost and/or damaged shipments
  18. Warranty calls, repairs, replacements.  
Hours are Monday - Friday 8:30am - 5pm. 

$20 - $25/hr DOE

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About Bridgeport, CT

Ready to find your dream job in the vibrant city of Bridgeport, Connecticut? Our job listings in and around Bridgeport offer a gateway to a world of career possibilities. Nestled along the picturesque Long Island Sound, Bridgeport boasts a rich history, thriving arts scene, and diverse culinary landscape. From catching a show at the Klein Memorial Auditorium to exploring the exhibits at the renowned Housatonic Museum of Art, there's something for everyone in this dynamic city. With easy access to the beaches of Seaside Park, the sports fan can cheer on the Bridgeport Bluefish baseball team or take in a game at the Webster Bank Arena. Discover your next career move in Bridgeport today!