Hamilton Connections is hiring for Call Center Representatives in East Haven, CT!
Pay and Schedule:
- Hours: 30+ hours
- Employees are scheduled between 7:30am and 5pm (could go slightly later)
- Monday through Saturday
- Pay: $17
Essential Job Functions:
- Ensure high levels of customer satisfaction
- Assess customers’ needs and provide assistance and information on product features
- Remain knowledgeable on products offered and discuss available options
- Multi-task, while being attentive to customers and remaining flexible to the needs of the business
- Meet and team-up with co-workers to ensure proper customer service
Job Qualifications:
- Exceptional relationship-building skills
- Proficiency in computer navigation, multi-tasking and working with several software programs at the same time
- Basic math such as addition, subtraction, multiplication, and division Requirements:
- High School Diploma or GED
- Basic understanding of sales principles and customer service practices
- Solid communication and interpersonal skills
- Experience with high volume calls
- Proficiency in Excel, MS Word, MS PowerPoint
- Ability to maintain a presentable and professional appearance