Customer Service Rep
Woodbridge CT
Job Description
Customer Service Rep/Counter Person, must be friendly and have good computer skills. Hours available are between 20 - 40 hours weekly, 7am - 7pm Monday through Friday and 8am - 5pm on Saturday. Temp or temp-to-hire will be considered. $16/hr. DT/BC required.
Primary Responsibilities:
Provide exceptional customer service to customers
Meet, greet, and assist all valet drive-up customers at their car
Greet and assist all walk-in customers in the store
Consistently ensure cash drawer accuracy
Follow Company’s new customer protocol
Attend Company offered ongoing training and education
Serve as primary liaison with customers
Process customer phone and personal relations
Consultatively assist customers with cleaning, stain and/or finishing needs and/or concerns
Sort and examine articles, picking out those that may need hand spotting, or stain treatment
Mark-In incoming customer orders; identify garments to be laundered or dry cleaned, tag, mark and classify all pieces and input information into the computerized register
Physical Requirements:
Must be able to frequently lift up to 30 pounds
Must be able to stand for extended periods of time
